Business Results Achieved
- 70% decrease in labour costs by tracking IT changes with Giva
- 80% decrease in IT auditing costs estimated for next year's public accounting firm audit
- Significantly increased IT infrastructure uptime
- Real-time Trend Reports, Dashboards, Charts, and Metrics, which enable visibility of all global Requests for Change
- An affordable and easy to customise solution that is ITIL and Sarbanes-Oxley (SOXs) compliant
- 100% uptime using Giva's cloud computing Software-as-a-Service (SaaS) eChangeManager
Giva has enabled our team to reduce the amount of time spent on change control process by approximately 70%.
Using Giva, we estimate an 80% decrease in IT auditing costs for next year's public accounting firm audit. This translates into a significant savings in labour and hard dollar auditing costs for the company.
When comparing all of our IT vendors, Giva's commitment and passion in maintaining its products and providing excellent customer service is 'best in class.'
- Peter Griffiths, IT Director, Westway Group, Inc.