Founded in 1999, Giva provides a suite of HIPAA-compliant IT Service Desk and Customer Service/Call Centre applications architected for the cloud

The Giva Difference

  • Deploy in days, train in 1 hour
  • Robust, fast & painless reporting for higher quality decision-making
  • Highly customisable without programming or consultants
Learn More
Founded in 1999, Giva provides a suite of HIPAA-compliant IT Service Desk and Customer Service/Call Centre applications architected for the cloud
Cloud Software Asia Pacific Regional Data Flags All data stored only in Sydney & Singapore—No back-ups or copies of data stored in USA
American Musieum of Natural History
Radiology Partners
San Jacinto College
Century 21
Sante Community Physicians
Schulte Roth & Zabel
MedCentris
Springstone
Catholic Charities Broome County
Convergint
Seasons Retirement Communities
OpenSky

Client Success

Our Service Management Suite

IT Help Desk
Customer Service
Service Desk
IT Change Management
Knowledge Management
Asset Management

The Giva Difference

The Giva Difference: Fast Deployment
Fast Deployment
Deploy in days, train in 1 hour
The Giva Difference: Powerful Reporting
Powerful Reporting
Robust, fast & painless reporting for higher quality decision-making
The Giva Difference: Highly Customisable
Highly Customisable
Highly customisable without programming or consultants

Blog

Jun 5, 2019 - 3 Reasons Why ITSM Initiatives Fail
IT service management (ITSM) is the cornerstone of productivity and organisational management. Read more
Apr 11, 2019 - How to Improve Your Business's Digital Transformation
The increasing demand for digital transformations across all sectors has made it extremely difficult for organisations to continue to follow traditional business strategies. Read more
Mar 15, 2019 - Increase Your ROI by Using Agile Customer Service Software
In most businesses, customer service (CS) has long been considered a cost centre, or a department which provides no direct profit to organisations. Read more