All data stored only in Sydney & Singapore—No back-ups or copies of data stored in USA
Service Management Suite
the
All data stored only in Sydney & Singapore—No back-ups or copies of data stored in USA
Giva utilizes servers physically located in the Asia Pacific region, hosting our Cloud Help Desk and Customer Service Suite with data centres in Sydney, Australia and Singapore. This approach also provides redundancy and back-up to give our customers disaster recovery protection and even more peace of mind.
Deploy in Days/Train in 1 Hour
Giva Service Management™ Suite delivers an intuitive, easy-to-use design that can be deployed in just days and requires only one hour of training.
Robust, Fast & Painless Reporting for Higher Quality Decision Making
Giva's robust, fast and painless reporting/analytics/KPIs measure team productivity, responsiveness and customer satisfaction resulting in faster and higher quality decision making.
Highly Customisable Without Programming or Consultants
Customisation and configuration are all point and click with no programming or consultants required to deliver a substantially lower total cost of ownership.
Featured Whitepapers
Blog
Jun 5, 2019 - 3 Reasons Why ITSM Initiatives Fail
IT service management (ITSM) is the cornerstone of productivity and organisational management. Read more
Apr 11, 2019 - How to Improve Your Business's Digital Transformation
The increasing demand for digital transformations across all sectors has made it extremely difficult for organisations to continue to follow traditional business strategies. Read more
Mar 15, 2019 - Increase Your ROI by Using Agile Customer Service Software
In most businesses, customer service (CS) has long been considered a cost centre, or a department which provides no direct profit to organisations. Read more
