All data stored only in Sydney & Singapore—No back-ups or copies of data stored in USA
Service Management Suite
the
All data stored only in Sydney & Singapore—No back-ups or copies of data stored in USA
Giva utilizes servers physically located in the Asia Pacific region, hosting our Cloud Help Desk and Customer Service Suite with data centres in Sydney, Australia and Singapore. This approach also provides redundancy and back-up to give our customers disaster recovery protection and even more peace of mind.
Deploy in Days/Train in 1 Hour
Giva Service Management™ Suite delivers an intuitive, easy-to-use design that can be deployed in just days and requires only one hour of training.
Robust, Fast & Painless Reporting for Higher Quality Decision Making
Giva's robust, fast and painless reporting/analytics/KPIs measure team productivity, responsiveness and customer satisfaction resulting in faster and higher quality decision making.
Highly Customisable Without Programming or Consultants
Customisation and configuration are all point and click with no programming or consultants required to deliver a substantially lower total cost of ownership.
Featured Whitepapers
Blog
Sep 22, 2016 - 3 Points to Take Away from the Department of Resources and Energy Hacking
In December 2015, New South Wales experienced a hacking attempt in the Department of Resources and Energy. Read more
Sep 15, 2016 - Free Legal Advice Now Available to All Australia Charities
There are currently over 600,000 charities and not for profits in Australia, and now they all have the opportunity to receive free legal advice due to the expansion of a new information hub. Read more
Sep 2, 2016 - Activity Based Working - An Improved Approach to Collaboration
If your company does not have the dynamic work environment you desire, consider a total restructuring of your work space. Read more
