All data stored only in Sydney & Singapore—No back-ups or copies of data stored in USA
Service Management Suite
the
All data stored only in Sydney & Singapore—No back-ups or copies of data stored in USA
Giva utilizes servers physically located in the Asia Pacific region, hosting our Cloud Help Desk and Customer Service Suite with data centres in Sydney, Australia and Singapore. This approach also provides redundancy and back-up to give our customers disaster recovery protection and even more peace of mind.
Deploy in Days/Train in 1 Hour
Giva Service Management™ Suite delivers an intuitive, easy-to-use design that can be deployed in just days and requires only one hour of training.
Robust, Fast & Painless Reporting for Higher Quality Decision Making
Giva's robust, fast and painless reporting/analytics/KPIs measure team productivity, responsiveness and customer satisfaction resulting in faster and higher quality decision making.
Highly Customisable Without Programming or Consultants
Customisation and configuration are all point and click with no programming or consultants required to deliver a substantially lower total cost of ownership.
Featured Whitepapers
Blog
Jan 18, 2019 - 4 Effective Ways to Balance Data Security and Customer Service
Customer service (CS) and data security are two equally important aspects of any successful organisation. Read more
Dec 28, 2018 - How Design Thinking Can Be Adopted in Healthcare Security
Most companies have come to terms with the importance of cyber security. Read more
Dec 14, 2018 - The Effect of Employee Negligence on the My Health Record Initiative
The Australian My Health Record initiative is expected to take off in early 2019. Read more
