All data stored only in Sydney & Singapore—No back-ups or copies of data stored in USA
Service Management Suite
the
All data stored only in Sydney & Singapore—No back-ups or copies of data stored in USA
Giva utilizes servers physically located in the Asia Pacific region, hosting our Cloud Help Desk and Customer Service Suite with data centres in Sydney, Australia and Singapore. This approach also provides redundancy and back-up to give our customers disaster recovery protection and even more peace of mind.
Deploy in Days/Train in 1 Hour
Giva Service Management™ Suite delivers an intuitive, easy-to-use design that can be deployed in just days and requires only one hour of training.
Robust, Fast & Painless Reporting for Higher Quality Decision Making
Giva's robust, fast and painless reporting/analytics/KPIs measure team productivity, responsiveness and customer satisfaction resulting in faster and higher quality decision making.
Highly Customisable Without Programming or Consultants
Customisation and configuration are all point and click with no programming or consultants required to deliver a substantially lower total cost of ownership.
Featured Whitepapers
Blog
Oct 18, 2017 - 6 Key Benefits of a Knowledge Management System (KMS)
Knowledge Management Systems (KMS) are information systems used by businesses to share, store, regulate and maintain organisational knowledge. Read more
Sep 28, 2017 - Are Australian Youth Falling Behind in Tech?
In this digital age, young Australians need to be able to keep up with ever changing technological developments. Read more
Sep 13, 2017 - Gartner Symposium/ITxpo 2017: 30 Oct-2 Nov, Gold Coast Convention & Exhibition Centre, Australia
This event at the Gold Coast Convention & Exhibition Centre will bring together CIOs and Leading IT executives from all over the world to gain valuable insight on recent updates and trends in technology and business. Read more
