Cloud Help Desk & Customer Service Asia Pacific Regional Data Centres
6 Key Elements of Giva's Cloud Help Desk & Customer Service Software for Asia Pacific
In today's era of concern about data security and privacy, Giva is committed to the Asia Pacific region by providing servers physically located in the Asia Pacific region, hosting our Cloud Help Desk and Customer Service Suite™ with data centres in Sydney, Australia and Singapore. This approach also provides redundancy and back-up to give our customers disaster recovery protection and even more peace of mind.
Giva's hosting architecture meets even the strictest compliance requirements for many large government, healthcare, financial, insurance and high-security-minded organisations that want to move to the cloud, but do not want their data in the USA. Now with Giva, customer data is stored in closer proximity to where is it being used, which not only helps maintain very high aapplication responsiveness, but also increases data security in the cloud. Customers can securely access and download their data without any restriction at any time.