Quiet Conquest - The ITIL Entrance Into American Healthcare
Healthcare IT: Importance of Your Help Desk and ITIL Best Practises
This resource explains the role of Information Technology Infrastructure Library (ITIL) in improving health care management and the importance of your help desk.
ITIL has become the standard for the best IT service management practises at some of the country's largest corporations. Not unlike records management, IT service management (service support and service delivery) is so integral to the support structure in healthcare. It is a high-profile area where performance improvement will yield visible results. There is nothing more vital to an organisation than supporting and sustaining the delivery of care to a community. Although invisible to a nurse recording notes into an electronic health record (EHR), the underlying IT infrastructure support assures delivery of high quality care to patients.
Read more about this "For the Record" article by clicking "Download Whitepaper" to request the URL to this resource.
Additional Whitepapers
Healthcare
Patient Safety
Telehealth
Download Whitepaper
Request Submitted
Your information has been successfully submitted!
Here is a direct download link to the whitepaper you requested.
This will also be emailed to you:
Please add the domain givainc.com as a trusted sender in your email program so you will receive the information just requested.
Share this whitepaper!
Our customers like to speak about their experiences with Giva. Please listen to them speak about their business results. Click on
https://www.giva.com.au/case-study/.
https://www.giva.com.au/case-study/.
Giva, Inc. is an industry expert and provider of Customer Service, Help Desk, Knowledge Management and Change Management software. When you need an expert, call us at +1.408.260.9000 between 6:00 AM and 5:00 PM Pacific Time Monday through Friday.
Submission Error
An error has occurred.
Our apologies, but an error has occurred. Please try again later.
Giva, Inc. is an industry expert and provider of Customer Service, Help Desk, Knowledge Management and Change Management software. When you need an expert, call us at +1.408.260.9000 between 6:00 AM and 5:00 PM Pacific Time Monday through Friday.
The Giva Difference
Products
Customers
Whitepapers
Company
International
