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ITIL Help Desk Analyst Reports - Ticket Volume by Creator
Measure Creators' Progess of All Opened and Closed Tickets
Ticket Volume by Creator Report
The Ticket Volume by Creator report is more robust than "My Created Tickets - Open & Closed." It allows you to choose the Creator(s), the Creator(s) Location(s), or Region(s), and a date range. The resulting report provides an easy to read report of the number of tickets opened and closed by the Creator(s).
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