Hosted ITIL & SOX Compliant IT Change Management Software RFC Notification Workflow

Automated Notification Workflow-Giva eChangeManager

Giva eChangeManager automatically sends email notifications as follows. The email notifications have embedded hyperlinks to the RFC making it easy to quickly access the RFC.

Giva Notification Flow Chart:

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RFCs-Intuitive Home Page Dashboards
RFCs-Quick Navigation
RFC Customisation Fields
RFC Approval & Notifications
RFC Routine Approval & Notifications
Urgent, Simple, Routine Quick Approval
Urgent Change
RFC Ready for Approval
Incomplete RFC
RFC Need Planning
RFC Rejected
Automated Notification Workflow
RFC Status Workflow
RFC Change Manager Approval
RFC Team Approval
RFC Change Summary
RFC Change Detail
Asset List
RFC Attach Assets
RFC Plans & History
RFC Change Wrap-up & Induced Problems
Forward Schedule Help Desk Integration
RFC Integration with Help Desk
RFC/Help Desk Service Request Integration
Dashboard & Reporting
Backed Out Changes Report
Change Category Report
Change Closed Code Report
Change Rejection Reason Report
Change Requester's Department Report
Change Status Report
Forward Schedule of Change Volume Report
Forward Schedule of Changes Report
Induced Problems Report
My Requested Changes Report
Schedule Changes by Group Report
Schedule Changes by Scope Report
Successful Changes Report
Easy RFC Form Customisation

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