Creating, Approving, Implementing, and Closing RFCs
Take a tour of the standalone eChangeManager workflow and notifications.
Reporting on RFCs
Customising RFC Layout
Hosted ITIL & SOX Compliant IT Change Management Software RFC Change Wrap-up
RFC Change Wrap-up & Induced Problems-Giva eChangeManager
The Change Manager performs wrap-up tasks and documents them in the under the "Change Wrap-Up" tab. The purpose of the Change Management process is to learn from experience. The wrap-up encourages documenting problems that occurred during the change so others will learn with updated Standard Operating Procedures.
The Change Manager should also indicate if there are any induced problems from the change.
Finally, the Change Manager has the option to enter change costs if your organization wants to track the cost of changes. These optional categories are: Total Material Cost, Total Resources Cost and Total Charge Back Cost if you are charging back expenses to a department.
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