Creating, Approving, Implementing, and Closing RFCs
Take a tour of the standalone eChangeManager workflow and notifications.
Reporting on RFCs
Customising RFC Layout
Hosted ITIL & SOX Compliant IT Change Management Software Customising RFC Form
RFC Customisation, Required & Optional Fields-Giva eChangeManager
RFC Form Customisation:
- Create a customised RFC form configured with the fields needed for your organisation.
- Default Giva RFC form is configured with strict ITIL compliance and utilizes 29 fields.
- RFC form can be configured with only a minimum of 9 required fields.
- Remaining 20 optional fields can be used as appropriate.
- Giva has a worksheet and documentation to help design the custom RFC form.
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